TherapyCRM Kiosk: iPad check-in for therapy clinics

What the iPad Check-In Kiosk Does

Kiosk records client arrival, checkout and pickup details and staff shifts and breaks. It does not verify insurance, collect payments or replace intake forms. TherapyCRM serves English-language practices in Canada outside Quebec. It has no telehealth or video visits and does not submit insurance or government claims, including Ontario Autism Program claims.

iPad Check-In App for Self Check-In

TherapyCRM Kiosk is an iPad check-in kiosk app for the therapy clinic front desk. On a practice-administered device, clients choose their name from an eligible roster and confirm arrival; a family portal account is not required for this step. Staff can see recorded attendance in TherapyCRM. The kiosk check-in app also records checkout and pickup details according to practice settings. As a self check-in kiosk for clinics, it asks families using iPad self check-in to confirm the right client before submitting. An administrator sets the branch and sign-in methods before the device is placed at reception. Clinics comparing a patient check-in app for iPad should test this shared-device flow.

Client arrivals, checkout and pickup

Clients find their name on today’s eligible roster using first-name letters or birthday choices. Large character tiles, clear confirmations and calm animations make check-in approachable for children and families. The app records arrivals, checkout and pickup details according to your practice settings. For teams searching for patient check-in kiosk software, clients (patients) or their parents use the shared iPad for self check-in at the front desk. This patient self check-in kiosk does not verify insurance.

Saved attendance is available to the practice’s authorized scheduling, session billing and attendance reporting workflows in TherapyCRM, so the front desk records a visit once.

Staff shifts and breaks

Staff sign in with their name and personal PIN, their birthday and PIN, or by scanning the kiosk’s rotating code with the signed-in TherapyCRM Therapist app. Shifts and breaks are recorded against the staff member and reviewed in TherapyCRM.

Built for shared devices

An authorized practice administrator signs in to set up the device for a branch and chooses which sign-in methods are available. Staff reach kiosk settings with their personal attendance PIN only when their role permits it.

Client tiles keep information minimal. Accessible controls and Reduce Motion support accommodate different needs. A cached roster and queued client attendance cover brief network interruptions and synchronize when the connection returns.

Set Up an iPad as a Kiosk

Download TherapyCRM Kiosk from the App Store on the iPad or iPhone that will stay at the front desk. An administrator signs in with an active TherapyCRM practice account and selects the branch. Use the iPad’s Guided Access settings if the device should stay in the kiosk app. Test check-in and checkout with a fictional client before opening the kiosk to families.

How to Put iPad in Kiosk Mode

To use iPad kiosk mode, open Settings, then Accessibility, then Guided Access, and turn it on. Set a Guided Access passcode. Open TherapyCRM Kiosk, triple-click the top button or Home button, choose Guided Access if prompted, then start the session. Guided Access keeps the iPad in one app until an authorized person ends the session. An iPad check-in stand can hold the device at a reachable height at reception. Check Apple’s current Guided Access instructions for the iPad model your clinic uses.