For Canadian practices outside Quebec
Nova Scotia therapy clinic regulations for private pediatric clinics
Nova Scotia therapy clinic regulations come in three layers. The Personal Health Information Act (PHIA) sets privacy duties for the regulated professional or group-practice operator who holds client records. The Regulated Health Professions Act (RHPA) now governs all four therapy regulators, each renamed between 31 March and 24 November 2025. Provincial child-protection, workers’ compensation and employment laws then apply to the clinic as a business. Every rule below links to the official page we read on 2026-10-08.
This page is information, not legal advice. Each rule links to the official source we read on 2026-10-08; confirm it there before acting.
Last checked: 2026-10-08
Nova Scotia therapy clinic regulations at a glance
This summary covers Nova Scotia only, and each cell links to the page it came from. The sections below give the detail and the exceptions. Where a regulator’s page was missing or blocked, the page says “not found on the official pages we read”, which is not the same as saying no rule exists.
| Topic | What the official sources say |
|---|---|
| Health privacy law | The Personal Health Information Act, consolidated 1 April 2026. A custodian includes a regulated health professional or a person who operates a group practice of regulated health professionals (s. 3(f)(i)).nslegislature.ca |
| Privacy breach duty | Notify the individual at the first reasonable opportunity when information is stolen, lost or accessed without authority and there is potential for harm or embarrassment (s. 69). If the custodian decides not to notify, it tells the Review Officer as soon as possible (s. 70).nslegislature.ca |
| Therapy regulators | The occupational therapy, physiotherapy, audiology and speech-language pathology, and psychology regulators each moved under the Regulated Health Professions Act in 2025 and took new names.nslegislature.ca |
| Behaviour analysis | No behaviour-analyst regulator appears on the Department of Health and Wellness list of health-profession regulators, and the Act text we read has no behaviour-analyst provision.www.novascotia.ca |
| Child-abuse reporting | Every person with information that a child is in need of protective services must report it forthwith to an agency (Children and Family Services Act s. 23). Professionals who suspect abuse have a separate duty (s. 24).nslegislature.ca |
| Workers’ compensation | WCB Nova Scotia coverage is mandatory for a business in a mandatory industry with 3 or more workers at the same time, and registration is due within 10 days. The industry list does not name outpatient therapy clinics, so confirm status with WCB.www.wcb.ns.ca |
| Dated changes | Regulator moves ran from 31 March to 24 November 2025. The Built Environment Accessibility Standard applies from 1 April 2026, and the minimum wage is $17.00 an hour from 1 October 2026.novascotia.ca |
Health privacy: PHIA custodians, breach notices and records
PHIA names a regulated health professional, or a person who operates a group practice of regulated health professionals, as a custodian [NS-1]. An agent includes an employee or volunteer who deals with personal health information on the custodian’s authority, and section 28 keeps the custodian responsible for the information in its custody or control. The Act does not say whether a lay owner is a person who operates a group practice, so a clinic with a non-clinician owner can put that question to the Department of Health and Wellness, which publishes a PHIA toolkit with templates for custodians [NS-5].
A breach has two tiers. The custodian notifies the individual at the first reasonable opportunity when it believes information was stolen, lost or accessed, used, disclosed, copied or modified without authority and there is potential for harm or embarrassment (s. 69). If the custodian decides on a reasonable basis that notice is not required, it must tell the Review Officer as soon as possible (s. 70(2)). The Office of the Information and Privacy Commissioner (OIPC) asks for one form per breach, sent as each breach occurs or bundled on the last day of the month [NS-3]. The guide is printed 24 January 2022 even though its file name carries a 2025 date, so check the office’s Tools page for the current form [NS-4].
Records and policies carry their own duties. A custodian needs a written retention schedule (s. 50) and must securely destroy information when the retention period ends (s. 49(2)). It designates a contact person (s. 67), publishes a written statement of its information practices (s. 68), and keeps a record of user activity for any electronic system, which the individual can request and receive within thirty days (s. 63). Access and correction requests are answered as soon as possible and no later than thirty days after receipt, with an extension of up to thirty more days on listed grounds (s. 84). The Act sets no number of years for retention; each regulator sets its own period (see the next section).
Fines for an offence run to $10,000 or six months for an individual and $50,000 for a corporation (s. 107). The Regulations, amended to N.S. Reg. 63/2026 effective 3 March 2026, cap the general access fee at $30.00 per request [NS-2]. On federal law, the Office of the Privacy Commissioner of Canada lists PHIA as substantially similar to PIPEDA [NS-6], while the Department’s toolkit chapter on PIPEDA is dated 1 June 2013 and says the Department intended to apply for that status [NS-7]. Treat the toolkit chapter as dated and ask counsel which law reaches a particular activity.
Official sources
- [NS-1] Personal Health Information Act (S.N.S. 2010, c. 41). Consolidated 1 April 2026. Custodian definition s. 3(f), agents s. 28, retention ss. 49-50, user-activity record s. 63, contact person s. 67, breach ss. 69-70, access s. 84, penalties s. 107.
- [NS-2] Personal Health Information Regulations. Amended to N.S. Reg. 63/2026, effective 3 March 2026. Fee limits for access requests.
- [NS-3] OIPC guide: Reporting Breaches under s. 70 of PHIA. Printed date 24 January 2022. One form per breach; send as they occur or on the last day of the month.
- [NS-4] OIPC Nova Scotia: Tools for Health Custodians. Lists the breach form, the s. 70 guide, a PHIA checklist and related notes. The Tools page is the place to find the current versions.
- [NS-5] Department of Health and Wellness: PHIA toolkit for custodians. Toolkit chapters and templates, including a retention schedule and a written privacy statement.
- [NS-6] Office of the Privacy Commissioner of Canada: provincial laws similar to PIPEDA. Lists Nova Scotia’s Personal Health Information Act among substantially similar health information laws.
- [NS-7] Department of Health and Wellness: PHIA and PIPEDA (toolkit chapter 2). Revised 1 June 2013. Predates the Office of the Privacy Commissioner’s current list.
Professional regulators: four renamed under one Act in 2025
The Regulated Health Professions Act is the common framework for every health profession in the province, and professions move onto it through profession-specific regulations [NS-8]. For therapy clinics that happened between 31 March and 24 November 2025. Each regulation continued the earlier college or board under a new name, so older websites, standards and web addresses may still carry the former names. A registrant must follow the Act, regulations, bylaws, code of ethics and standards of practice, and must hold the liability insurance the board requires (RHPA s. 60(1)). An employer must make sure each person it employs in practice holds a current licence at hire and every year after (s. 160).
Read each clinician’s own regulator page, because the periods and wording differ by profession. The table lists what we read for each; the cells that say “not found” name the pages we checked.
| Profession | Regulator and RHPA move | Client records | Fees, advertising and other rules we read |
|---|---|---|---|
| Speech-language pathology | Nova Scotia Regulator of Audiology and Speech-Language Pathology, continuing the Nova Scotia College of Audiologists and Speech-Language Pathologists. Regulation effective 15 September 2025 (N.S. Reg. 148/2025).novascotia.ca | Keep records at least seven years from the date of the last entry (Standard 3.1). No separate rule for minors was stated.nsraslp.ca | Billing Standard 7.0: tell clients the fees before service, and state the refund policy for bundled sessions (7.3). Promotion Standard 6.0: a discounted bundle must say whether unbundling is available (6.2). A testimonial rule was not found on the official pages we read.nsraslp.ca |
| Occupational therapy | Nova Scotia Occupational Therapy Regulator, continuing the College of Occupational Therapists of Nova Scotia. Regulation effective 31 March 2025 (N.S. Reg. 43/2025).novascotia.ca | If the occupational therapist is the custodian, the regulator recommends at least 20 years from the last entry, or 20 years after the client reached or would have reached 19. This is a recommendation, not a requirement.nsotr.ca | The December 2025 advertising standard treats client quotes as testimonials, and its FAQ says unsolicited Google reviews cannot be linked or shown in widgets. Registrants cannot solicit reviews.nsotr.ca |
| Physiotherapy | Nova Scotia Regulator of Physiotherapy, continuing the Nova Scotia College of Physiotherapists. Regulation effective 5 September 2025 (N.S. Reg. 150/2025).novascotia.ca | Keep clinical and financial records six years after discharge; for minors, six years past the 19th birthday.nsphysio.com | Give a fee schedule before any fee, covering cancellation or late fees and refunds. Advertising may not offer discount coupons, gift certificates, time-limited pricing or no-charge consultations and assessments, with listed exceptions. Standards effective 15 June 2025.nsphysio.com |
| Psychology | Nova Scotia Regulator of Psychology, continuing the Nova Scotia Board of Examiners in Psychology. Regulation effective 24 November 2025 (N.S. Reg. 252/2025).novascotia.ca | Standard 7.4: ten years after the last client contact, or ten years after the 18th birthday for a client under 18 at last contact. We could not confirm that this binder standard is current under the Act.www.ns-rp.ca | Agree fees before service and do not request advance payment, although funds may be held in trust if the client agrees. The binder says claims may not employ testimonials.www.ns-rp.ca |
| Behaviour analysis | No regulator for behaviour analysts appears on the Department of Health and Wellness list, and the RHPA text we read has no behaviour-analyst provision.www.novascotia.ca | Not found on the official pages we read. | The psychology regulator’s guidance on non-registrants says behavioural consultants, psychometrists and technicians may assist by delegation, while the practice remains the registrant’s.www.ns-rp.ca |
| Assistants and support personnel | Set by each regulator. For speech-language pathology, Standard 9.0 applies; for physiotherapy, the supervision and task assignment standard applies.nsraslp.ca | Not found on the official pages we read. | Assign only what the assistant is competent to do and tell the client about the assistant’s role and consent. Speech-language assessment interpretation, treatment-plan changes, diagnosis and counselling cannot be assigned. A physiotherapist remains responsible for care.nsphysio.com |
The physiotherapy advertising limits come from the advertising and marketing standard listed in the sources directory below [NS-30]. Retention periods that differ by profession are compared across provinces on the record retention page.
Official sources
- [NS-8] Regulated Health Professions Act (S.N.S. 2023, c. 15). Consolidated 30 June 2026. Registrant duties s. 60, incorporation ss. 140-145, employer duty s. 160.
- [NS-9] Government of Nova Scotia: Regulated Health Professions Act overview. Explains that professions are migrating to the Act through profession-specific regulations.
Working with children: reporting, consent and police checks
The Children and Family Services Act puts a duty on every person who has information that a child is in need of protective services to report it forthwith to an agency, whether or not the information is confidential or privileged (s. 23). Failing to report is an offence with a fine of up to $2,000, six months in jail, or both. A second section covers people who perform professional or official duties with respect to a child, including health care professionals, psychologists, social workers, teachers and recreation workers: on reasonable grounds to suspect abuse, they must report forthwith, and the penalty for that failure is a fine of up to $5,000, one year in jail, or both (s. 24) [NS-10]. The psychology regulator’s counsel memo adds that the duty continues even when the professional believes the Department of Community Services may already know [NS-11]. A phone number or portal for making a report was not found on the official pages we read; the Act says to report to an agency.
On consent, PHIA lets any capable individual, regardless of age, consent or withdraw consent under that Act (s. 18). If the person lacks capacity, a substitute decision-maker is chosen from a listed order that includes a parent, and a parent-level substitute must meet the conditions in section 21 [NS-1]. The psychology regulator’s position statement says the age of majority is 19, that no legislation grants or denies minors a decision-making entitlement, and that psychologists judge a child’s capacity case by case under the mature-minor doctrine rather than by a fixed age [NS-12]. A Nova Scotia statute on consent to treatment was not found on the official pages we read.
No statute requiring police checks for staff of a private therapy clinic was found. The requirements we read attach to registrants. The speech-language pathology regulator asks for a criminal record check and a vulnerable sector check dated within six months, every five years [NS-14]. The occupational therapy regulator requires a vulnerable sector check from applicants and from registrants at renewal every five years [NS-13]. Rules for physiotherapy and psychology registrants were not found on the official pages we read. The RCMP says the hiring organization makes the request for a vulnerable sector check, that local police run it, and that no federal law requires an organization to conduct one [NS-15].
Official sources
- [NS-10] Children and Family Services Act (R.S.N.S. 1990, c. 5). Consolidated 9 April 2026. Duty to report s. 23, professionals’ duty s. 24, penalties.
- [NS-11] Nova Scotia Regulator of Psychology: legal reporting duties regarding child abuse. Guidance with a counsel memo written in August 2020 and reproduced as issued; it says it is general legal information, not advice.
- [NS-12] Nova Scotia Regulator of Psychology: position statement on age of consent. No fixed age of consent; capacity is assessed case by case. Page carries no date.
- [NS-13] Nova Scotia Occupational Therapy Regulator: vulnerable sector check requirement. Applicants provide a check; current registrants provide one at renewal every five years.
- [NS-14] Nova Scotia Regulator of Audiology and Speech-Language Pathology: information for employers. Employer licence-check duty quoted from RHPA s. 160, a $2 million minimum liability insurance level, and the five-year police check requirement.
- [NS-15] RCMP: vulnerable sector checks. The hiring organization makes the request, local police run the check, and no federal law requires an organization to conduct one.
Running the clinic as a business and employer
A registrant who incorporates stays personally responsible for compliance with the Act, regulations and bylaws, and the incorporated entity can itself commit an offence (RHPA ss. 140-145). The OT regulator requires a corporation that provides occupational therapy to hold an NSOTR permit; permits expire every 31 December and the renewal window runs from 1 October to 30 November, and the regulator keeps a public registry of permit holders [NS-16]. Speech-language pathology registrants must carry at least $2 million of liability insurance [NS-14], and psychologists at least $1,000,000 per occurrence [NS-36]. For physiotherapists, a private-practice facility carries an annual permit renewal tied to the registrant [NS-37]. Corporate rules for speech-language pathology and psychology sit in bylaws we did not read. A licence for a non-registrant owner of a clinic was not found on the official pages we read.
Most Nova Scotia businesses must register with the Registry of Joint Stock Companies, with listed exemptions [NS-23], and renew the registration each year they operate [NS-39]. WCB Nova Scotia coverage is mandatory for a business in a mandatory industry with 3 or more workers at the same time, and registration is due within 10 days. Workers include active officers and directors and subcontractors in mandatory industries. The mandatory list comes from the Workers’ Compensation General Regulations, includes hospitals and nursing homes but does not name outpatient therapy clinics, and says it may not include everyone who must register, so only WCB can confirm a clinic’s status [NS-17].
The Occupational Health and Safety Act requires a written policy, reviewed at least annually, where five or more employees are regularly employed (s. 27), a written program and a joint committee at twenty or more (ss. 28-29), and a health and safety representative where five or more are employed and no committee is required (s. 33) [NS-18]. Every employer needs a workplace harassment prevention policy with the content set in Part 27 of the Workplace Health and Safety Regulations, staff training in it, and a review at least every three years (s. 27.2) [NS-19]. Whether a private therapy clinic is a “health services” business under the Violence in the Workplace Regulations is not stated in the text we read.
Under the Labour Standards Code, the general overtime rule is 1.5 times the regular wage after 48 hours in a week, and the minimum wage is $17.00 an hour from 1 October 2026 [NS-20]. Labour Standards covers employees and not independent contractors, and it weighs factors such as control, tools and compensation to decide which a worker is [NS-21]. Organizations must comply with the Built Environment Accessibility Standard Regulations from 1 April 2026, including a public maintenance plan for accessible parking and entrances where they apply [NS-22]. The Province says it is also developing standards for employment, goods and services and other areas, and the page we read gives no dates [NS-38].
Official sources
- [NS-16] Nova Scotia Occupational Therapy Regulator: professional corporations. Corporate permit rules, the 31 December expiry, the 1 October to 30 November renewal window and the public registry.
- [NS-17] WCB Nova Scotia: do you need coverage for your business. Mandatory coverage test, who counts as a worker, optional coverage. Page updated 17 September 2026.
- [NS-18] Occupational Health and Safety Act (S.N.S. 1996, c. 7). Consolidated 1 September 2025. Policy s. 27, program s. 28, committee s. 29, representative s. 33, harassment policy s. 13(4).
- [NS-19] Workplace Health and Safety Regulations, Part 27. Amended to N.S. Reg. 163/2025. Workplace harassment prevention policy content, training and three-year review.
- [NS-20] Labour and Advanced Education: minimum wage and overtime. States $17.00 an hour as of 1 October 2026. The overtime page gives the 48-hour rule.
- [NS-21] Labour and Advanced Education: employee versus independent contractor. Factors used to decide whether a worker is an employee.
- [NS-22] Accessibility Directorate: Built Environment Accessibility Standard. Compliance begins 1 April 2026; plan templates for parking and entrances.
- [NS-23] Government of Nova Scotia: choose a legal structure for your business or non-profit. Who must register with the Registry of Joint Stock Companies and the listed exemptions. Statute text was not read.
Funding programs and insurers
Preschool autism services are delivered through the Provincial Preschool Autism Service, a partnership between IWK Health, Nova Scotia Health, Hearing and Speech Nova Scotia and Autism Nova Scotia, with one intake line at 1-833-200-7817 [NS-24]. The government pages describe service delivery through that partnership. A registration route for private providers, an approved-agency list and a family reimbursement program were not found on the official pages we read, so confirm any private-provider question with the program. Direct Family Support for Children and Enhanced Family Support for Children fund respite services for eligible families through the Department of Opportunities and Social Development; eligibility depends on the child’s disability and the family’s income [NS-25].
Two payers set rules for providers who treat injured people. The Automobile Accident Diagnostic and Treatment Protocols Regulations (N.S. Reg. 20/2013, effective 1 April 2013) set protocols for sprains, strains and whiplash injuries where Section B benefits are payable; they apply only if the patient wishes and the practitioner chooses to follow them, and they do not authorize treatment after 90 days from the accident, with listed exceptions [NS-26]. WCB Nova Scotia treats work-related musculoskeletal and psychological injuries through its Work-Connected Recovery network, whose onboarding and operations are managed by Lifemark; invoices for services on or after 1 January 2026 go to Lifemark on the ACMS platform and not through WCB Online [NS-27].
Official sources
- [NS-24] Government of Nova Scotia: autism. Describes the Provincial Preschool Autism Service partnership and its intake number. Undated page.
- [NS-25] Department of Opportunities and Social Development: Direct Family Support for Children. Purpose, eligibility and how to apply for the respite funding.
- [NS-26] Automobile Accident Diagnostic and Treatment Protocols Regulations. Unofficial consolidation; amendment status is not shown on the page.
- [NS-27] WCB Nova Scotia: reporting and invoicing for service providers. Work-Connected Recovery network invoicing and the six-month deadline for out-of-network invoices.
Nova Scotia dates to watch
Check each date against the linked page before you rely on it. The regulator moves matter most for older documents, because a policy that still names a former college may point at a page that now redirects.
| Date | Change |
|---|---|
| 31 March 2025 | Occupational therapy regulations under the RHPA take effect (N.S. Reg. 43/2025).novascotia.ca |
| 15 June 2025 | The physiotherapy regulator’s standards on advertising, fees and billing, and privacy and record retention take effect.nsphysio.com |
| 5 September 2025 | Physiotherapy regulations under the RHPA take effect (N.S. Reg. 150/2025).novascotia.ca |
| 15 September 2025 | Audiology and speech-language pathology regulations under the RHPA take effect (N.S. Reg. 148/2025).novascotia.ca |
| 24 November 2025 | Psychology regulations under the RHPA take effect (N.S. Reg. 252/2025).novascotia.ca |
| December 2025 | The occupational therapy regulator reissues its Standards for Advertising.nsotr.ca |
| 1 January 2026 | Invoices for services under WCB Nova Scotia’s Work-Connected Recovery network go to Lifemark on the ACMS platform.www.wcb.ns.ca |
| 3 March 2026 | The Personal Health Information Regulations are amended (N.S. Reg. 63/2026).novascotia.ca |
| 1 April 2026 | The Built Environment Accessibility Standard Regulations apply; PHIA consolidation date.novascotia.ca |
| 1 October 2026 | The minimum wage reaches $17.00 an hour.novascotia.ca |
Nova Scotia official sources directory
These deep links are easy to miss from the main government pages. Each opens a page or document the sections above rely on or point to.
Official sources
- [NS-28] OIPC Nova Scotia: For Health Custodians. Hub for the Tools for Health Custodians list and training materials.
- [NS-29] Nova Scotia Regulator of Physiotherapy: practice standards. Advertising, fees, records and supervision standards in one list.
- [NS-30] Nova Scotia Regulator of Physiotherapy: advertising and marketing standard. Approved 20 November 2024; effective 15 June 2025.
- [NS-31] Nova Scotia Regulator of Psychology: standards and guidelines. Supervision of non-registrants, billing, insurance, consent and custody guidance.
- [NS-32] Nova Scotia Regulator of Audiology and Speech-Language Pathology: supervision of support personnel. Standard 9.0 with the list of functions that cannot be assigned.
- [NS-33] WCB Nova Scotia: mandatory industries. List of occupations subject to the Act, drawn from the General Regulations.
- [NS-34] WCB Nova Scotia: Work-Connected Recovery for service providers. How providers join the network and who to contact.
- [NS-35] Government of Nova Scotia: regulations by Act. Index of consolidated regulations, including the RHPA profession regulations.
- [NS-36] Nova Scotia Regulator of Psychology: professional liability insurance. Minimum set by the Board is $1,000,000 per occurrence.
- [NS-37] Nova Scotia Regulator of Physiotherapy: paying the facility renewal fee. Private-practice facility permit renewal for the registrant who is the facility’s primary contact.
- [NS-38] Accessibility Directorate: Accessibility Act compliance. Lists Built Environment as the first standard in law and the other areas under development.
- [NS-39] Government of Nova Scotia: Registry of Joint Stock Companies. Registration, annual renewal and fee pages. Fees were not read.
How TherapyCRM fits
TherapyCRM is practice management software with a clinical record, for English-language clinics in Canada outside Quebec. It stores a date of birth on active client records and keeps an audit log of activity on practice records that staff with the audit-log permission can review. A clinic can use those facts when it works out which retention period applies to each child. They do not decide which period applies, and nothing in the software replaces the advice of the clinic’s regulators or counsel.
TherapyCRM’s funding tracking is built around the Ontario Autism Program; it does not support the Provincial Preschool Autism Service, Direct Family Support for Children, Enhanced Family Support for Children or the Work-Connected Recovery network named above. This page does not ask a clinic to buy anything. If you want to see how a practice workflow looks with fictional data, you can request a demo.
Frequently asked questions
Who is the custodian of client records in a Nova Scotia therapy clinic?
Under the Personal Health Information Act a custodian includes a regulated health professional or a person who operates a group practice of regulated health professionals (s. 3(f)(i)). Whether a lay owner qualifies is not spelled out, so ask the Department of Health and Wellness through its PHIA custodians page.
Must a Nova Scotia clinic tell families about a privacy breach?
The custodian notifies the individual at the first reasonable opportunity when information is stolen, lost or accessed without authority and there is potential for harm or embarrassment (s. 69). If it decides notice is not required, it tells the Review Officer as soon as possible (s. 70). The OIPC’s Tools for Health Custodians page holds the current form.
How long must a Nova Scotia therapy clinic keep client records?
PHIA requires a written retention schedule but sets no number of years. The regulators differ: seven years for speech-language pathology, six years after discharge for physiotherapy, ten years for psychology, and a 20-year recommendation from the occupational therapy regulator. A mixed-profession file needs a schedule worked out against each clinician’s regulator.
Which regulators govern therapists in Nova Scotia?
The Nova Scotia Occupational Therapy Regulator, the Nova Scotia Regulator of Physiotherapy, the Nova Scotia Regulator of Audiology and Speech-Language Pathology and the Nova Scotia Regulator of Psychology. Each moved under the Regulated Health Professions Act between 31 March and 24 November 2025 and took its new name.
Is behaviour analysis regulated in Nova Scotia?
No behaviour-analyst regulator appears on the Department of Health and Wellness list of health-profession regulators, and we found no behaviour-analyst provision in the RHPA text. That is a finding from the pages we read, so confirm with the Department if a clinic’s staffing depends on it.
Does a Nova Scotia clinic have to report suspected child abuse?
Yes. Every person with information that a child is in need of protective services must report it forthwith to an agency, and professionals who suspect abuse on reasonable grounds have their own duty under section 24 of the Children and Family Services Act. Confidentiality does not excuse either report.
Can a Nova Scotia clinic show Google reviews or client quotes?
It depends on the clinician. The occupational therapy regulator treats client quotes as testimonials and says even unsolicited Google reviews cannot be linked or shown in widgets. The psychology binder says claims may not employ testimonials. We did not find a testimonial rule for speech-language pathology or physiotherapy on the pages we read.